Beyond consulting services, MDH delivers proprietary AWS-native products for Healthcare, Financial Services, Telecom, and Retail — plus an AI-powered CX orchestration suite that unifies agents, automation, and real-time analytics.
Each module is production-ready, independently deployable, and deeply integrated with AWS-native services.
Deploy, manage, and monitor autonomous AI agents across every customer-facing channel. Built on AWS Bedrock with enterprise controls for safety, escalation, and continuous learning.
Unify every customer touchpoint into a single, intelligent journey. Route interactions to the right resource — AI or human — based on context, sentiment, and business rules.
Operational intelligence that surfaces insights from every customer interaction as it happens — enabling supervisors and leaders to act, not just observe.
Purpose-built for HIPAA-eligible environments. Each product is independently deployable and integrates with your existing clinical systems, EHR, and PACS infrastructure.
Migrate and protect your medical imaging archives on AWS S3 with DICOM-compliant transfer, intelligent tiering, automated lifecycle policies, and cross-region disaster recovery — eliminating costly on-premise storage hardware.
A secure DICOM gateway deployed at the network edge — handling protocol translation, modality routing, de-identification, and controlled access between clinical devices, PACS systems, and cloud storage without exposing internal infrastructure.
A zero-footprint, browser-based DICOM viewer that gives radiologists, clinicians, and referring physicians secure access to imaging studies from any device — no VPN, no local software, no hardware dependencies.
Omnichannel AI agents for healthcare — voice, SMS, and web chat — that handle appointment reminders, pre-visit intake, post-care follow-up, and patient questions across Amazon Connect and Bedrock, with full EHR integration and HIPAA-eligible data handling.
Beyond consulting, MDH architects and delivers reusable platform accelerators for commerce, SaaS, and enterprise applications — grounded in serverless AWS and production-proven patterns.
Serverless, event-driven architecture for checkout, orders, payments, and inventory — with Stripe integration, real-time sync, and React-based merchant portals. Designed for omnichannel and multi-location retail.
Pre-built SaaS architecture patterns covering pooled and siloed multitenancy, tenant onboarding, role-based access, feature flags, metering, billing integration, and CDK-based infrastructure — so you ship product instead of plumbing.
PCI-aligned phone payment flows via Amazon Connect — DTMF card entry, agent-assisted payments where the agent never sees card data, payment link delivery by SMS, and full integration with Stripe or any major gateway.
MDH Products are architected entirely on AWS managed services — eliminating infrastructure overhead, ensuring elastic scale, and providing the security posture that enterprise customers demand.
Core telephony & routing engine
Foundation model inference layer
Real-time analytics pipeline
Integration & automation engine
We'll walk through a live deployment tailored to your industry and use case — no slides, just the real product.